Shipping

We ship to addresses all around New Zealand. Check out our shipping page for costs.

Once our team receives your order we aim to get it sent out within 24 hours of the next working day.

For standard orders to non rural locations it will take 2-3 working days. For small orders we will send in overnight courier bags.
Rural deliveries can add on an extra 2-3 working days depending on location.

If it has been more than 3 working days and your order tracking has not updated please let our team know and we will try find out more details from the courier.

Returns and exchanges

If you would like to return or exchange your product reach out to us via the contact us page.

If the product is in brand new condition with the packaging intact we can easily exchange or refund you within 30 days of purchase.
Will will need you to send the product back to us at your own cost, so reach out to us via our contact page.

We will require your order no. and your reason for exchange/refund.
We will also ask for a photo of proof of condition after you reach out to us. Then once it is sent back we will double check its condition before arranging the refund/exchange.

If you would like to return or exchange your product reach out to us via the contact us page.

Product help

Feel free to reach out to us via our live chat, on our social channels or send us a message through our contact page.
Our team is avalaible from 8.30am - 4.30pm week days, not including Public Holidays.

You can select to gift wrap your order for $10.00 in the cart when purchasing.
We also have some gift bundles we have created with some of our most popular products you can check out.

Yes we do! Just put the products you want into your cart and you can select the $10.00 gift wrapping option.

We are just an online store only. But our offices and warehouse is based out of Christchurch, so all orders except from dropshipping are shipped from there.